Terms, conditions, and Refund Policy

International Shipping Policy

Thank you for choosing bestbuyfillers.com for your dermal fillers and medical device purchases. We understand the importance of providing reliable international shipping services to our customers worldwide. Please review the following information regarding our international shipping policy:

International Shipping Availability:

We offer international shipping services to most countries. However, due to legal restrictions and regulations, there may be certain countries or regions where we are unable to ship our products. If your country is not listed during the checkout process, please contact our customer support for assistance.

Customs and Import Duties:

Please note that international shipments may be subject to customs clearance procedures and import duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs. It is advisable to familiarize yourself with your country’s customs policies and fees before placing an order.

Shipping Methods and Delivery Time:

We offer various shipping methods to accommodate your needs. The available options and estimated delivery times will be displayed during the checkout process based on your location. Please note that these delivery times are estimates and may be subject to delays due to customs clearance, unforeseen circumstances, or international holidays.

Order Processing and Handling Time:

We strive to process and ship orders promptly. After your order is successfully placed and payment is verified, it will typically be processed and dispatched within 1 – 2 business days. Please note that during peak seasons or due to unforeseen circumstances, processing and handling times may be slightly longer. We appreciate your understanding and patience.

Shipping Costs:

Shipping costs are calculated based on the destination, weight, and dimensions of the package. The applicable shipping charges will be displayed during the checkout process. Please note that international shipping costs may vary depending on the destination and shipping method chosen.

Shipment Tracking:

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your shipment’s progress and estimated delivery date. Please note that tracking availability may vary depending on the destination country’s postal service.

Order Issues and Lost Shipments:

In the rare event that your order is lost or encounters any issues during transit, please contact our customer support team as soon as possible. We will work diligently to resolve the situation and assist you in locating your shipment or arranging a replacement if necessary.

Returns and Exchanges:

Please refer to our Returns and Refunds Policy for information regarding international returns and exchanges. Please note that return shipping costs, customs fees, and import duties associated with returning products are the responsibility of the customer unless the return is due to a product defect or an error on our part.

Contact Information:

If you have any questions or require further assistance regarding our international shipping policy, please feel free to contact our customer support team via info@bestbuyfillers.com.