Privacy Policy

This website is operated by BESTBUYFILLERS LTD. We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about on:

• who we are,
• how and why we collect, store, use and share personal information,
• your rights in relation to your personal information, and
• how to contact us and supervisory authorities in the event that you have a complaint.

Who we are

BESTBUYFILLERS LTD. (‘we’ or ‘us’) collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

The personal information we collect and use:

a) Personal information you provide to us

We collect the following personal information that you provide to us:
Name, Surname, address, ID card number/ passport number, ID card images and/or copies / Passport images and/or copies, telephone number / mobile number, email address, date of birth, VAT number, Required Licenses and other certification.

Some examples of when we collect this information include:
Information provided through BESTBUYFILLERS Website in order to register, view prices, to view restricted parts of the website only available to registered users, to place orders and to deliver goods to customers having placed orders.

b) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

• shall consent on their behalf to the processing of their personal data;
• shall receive any data protection notices on their behalf; and
• shall consent on their behalf to the transfer of their personal data abroad.

c) Cookies and similar technologies

A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We do not currently make use of these cookies and/or similar technologies on this website. However in the event that we do this policy shall be updated and all users shall be notified through the website.

For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

How we use your personal information

We collect information about our users for the following purposes:

Any collected information will only be used by the website for customers to be given access to prices on the website, give access to certain parts of the website when registering, to allow customers to place or make orders , to become registered customers, to received newsletters if they choose to, so that BESTBUYFILLERS Ltd may deliver goods to the customers using their provided information, and for statistical purposes.

Who your information may be shared with

We may share your information with:

• law enforcement agencies in connection with any investigation to help prevent unlawful activity;
• credit check institutions in order to perform the required due diligence if user is registering to pay for products available on the website by invoice.

We will not share you personal information with any other 3rd parties.

Marketing

We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.

We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see ‘What rights do you have?’ below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

Whether personal information has to be provided by you, and if so why

The provision of the following information is required from you:

In the case of choosing the register with the website for the placing of orders and/or checking of prices, and/or having access to certain restricted parts of the website only available to registered users the website will ask for some or all of the following information: Name, Surname, address, ID card number/ passport number, ID card images and/or copies / Passport images and/or copies, telephone number / mobile number, email address, date of birth, VAT number, any required Licences/Certification.

This is to enable us to do the following:

This information shall be used in order to allow registered users to place orders to purchase goods, to be able to access pricing of products available on the website, in order to make available restricted parts of the website, in order to allow BESTBUYFILLERS to properly deliver goods to the customers with the information provided, to send invoices, to send newsletter or other marketing material if the user chooses this option.

We will inform you at the point of collecting information from you, whether you are required to provide the information to us.

How long your personal information will be kept

We will hold your personal information for the following periods:

Information is kept for a maximum of 10 years. The purpose for which such information shall be kept is for operational, processing and marketing purposes.

These periods are no longer than necessary in each case.

Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:

• consent
• contract
• legitimate interests

The legitimate interests relied upon are as follows:

The information is necessary for marketing and operational purposes and so that the services and products provided by the company through the website may be processed appropriately and efficiently.

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We will also use technological and organisation measures to keep your information secure. These measures may include the following examples:

BESTBUYFILLERS Ltd makes use of security plugins and ensures the effective enforcement of strong usernames and passwords. BESTBUYFILLERS Ltd has also implemented sufficient SSL on the website.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

Transfers of your information out of the EEA

At the moment BESTBUYFILLERS Ltd does not need to transfer any personal data outside the European Economic Area. However if there is any need to this in the future users shall be duly informed of the changes to this policy and any other updates.

Any transfers to these countries will be undertaken on the basis that that country, territory or one or more specific sectors in that country, or an international organisation ensures an adequate level of protection.

For more information on the basis of any non-EEA transfers, our safeguards or Commission details, please contact us as described below. We will not otherwise transfer your personal data outside of the EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

Children and the validity of consent

Where we obtain consent from any user we will take reasonable steps to ascertain whether the user is over 13 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.

What rights do you have?

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

• fair processing of information and transparency over how we use your use personal information
• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
• require us to correct any mistakes in your information which we hold
• require the erasure of personal information concerning you in certain situations
• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
• object at any time to processing of personal information concerning you for direct marketing
• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
• object in certain other situations to our continued processing of your personal information
• otherwise restrict our processing of your personal information in certain circumstances
• claim compensation for damages caused by our breach of any data protection laws

For further informaiton on each of those rights, including the circumstances in which they apply, you may read and access your rights under the General Data Protection Regulations. If you would like to exercise any of these rights please:

• email, call or write to us
• let us have enough information to identify you
• let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)
• let us know the information to which your request relates

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.

Changes to the privacy policy

This privacy policy was published on 6th July 2020 and last updated on 1st of March 2021.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by a notice/pop up on the website header/footer.

Contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:

E-mail: info@bestbuyfillers.com

Postal Address: 71, Karmenu Camilleri, Qormi QRM4631, Malta